Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on our website www.voodoovixen.co.uk (our site) to you.

We trade under the name One Direction Clothing Ltd.

1. In General: Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.  Please read these terms and conditions carefully before ordering any Products from our site.  You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website. This Website also contains links to other websites, which are not operated by Voodoo Vixen (the "Linked Sites"). Voodoo Vixen  has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. Privacy Policy: Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

3. Prohibitions: You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Voodoo Vixen will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4. Intellectual Property, Software and Content: The intellectual property rights in all software and content made available to you on or through this Website remains the property of Voodoo Vixen (One Direction Clothing Ltd) or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Voodoo Vixen (One Direction Clothing Ltd) and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Voodoo Vixen (One Direction Clothing Ltd) or its licensors.

5. Voodoo Vixen Community Areas
Registration Voodoo Vixen reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.
Submission of material You own all of the content and information you post on our user gallery and the Blogs section of the Website, and you can control how it is shared through your privacy settings. In addition: For content that is covered by intellectual property rights, like photos and videos ("IP content"), you specifically give us the following permission, subject to your privacy settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Voodoo Vixen ("IP License"). This includes for example and without limitation the right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. In certain circumstances Voodoo Vixen may also share your contribution with trusted third parties. This IP License ends when you delete your IP content or your account provided that your content may still be accessible if it has been shared with others, and we are not obligated to delete IP content shared by you. You also acknowledge that Voodoo Vixen is not obliged to publish any material submitted by you on any Voodoo Vixen publication. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others). When you use an application, your content and information is shared with the application. We require applications to respect your privacy, and your agreement with that application will control how the application can use, store, and transfer that content and information. When you publish content or information using the "Public" setting, it means that you are allowing everyone, including other Website users , to access and use that information, and to associate it with you (i.e. your name and profile picture). We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified). We always appreciate your feedback or other suggestions about Voodoo Vixen, but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them). By submitting any material to us, you agree to use the Voodoo Vixen Community Areas in accordance with these Terms and Conditions. If you do not want to grant Voodoo Vixen the permission set out above on these terms, please do not submit or share your contribution on the community areas. The Service provides you with the ability to interact with social media services, such as through Facebook "Like" buttons, Twitter and otherwise. These features may enable integration and/or access to your social media accounts. We do not control those social media services, your profiles on those services, modify your privacy settings on those services or establish rules about how your personal information on those services will be used. You and the social media service providers are in control of those issues, not Voodoo Vixen. You are encouraged to read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features made available to you on our Service. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.

6. Terms of Sale: By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery & Returns notice for further information. In order to contract with Voodoo Vixen you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Voodoo Vixen retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Voodoo Vixen or may in some cases be a third party. Where a contract is made with a third party Voodoo Vixen is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate.
All prices advertised are subject to such changes.

7. Our Contract: When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

8. Pricing and Availability: Whilst we strive to ensure that all details, descriptions and prices displayed on our website are accurate, errors may occur. If there is an error in the price of the product you have ordered, your order will be cancelled automatically and we will inform you as soon as possible, so you can reorder as soon as the price has been corrected. If we cannot contact you, we will treat your order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

9.Payment: Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

10. Discount Codes: Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue. Only one promotion code can be used per order.
A promotion code can't be used after an order has been placed.

11.These T&Cs relate to all Voodoo Vixen promotions, competitions and discount codes (unless otherwise stated).

12. Disclaimer of Liability: The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Voodoo Vixen and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Voodoo Vixen's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

13. Linking to this Website: You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

14. Disclaimer as to ownership of trade marks, images of personalities and third party copyright: Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Voodoo Vixen and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Voodoo Vixen.

15. Indemnity: You agree to indemnify, defend and hold harmless Voodoo Vixen (One Direction Clothing Ltd), its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

16. Variation: Voodoo Vixen shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

17. Invalidity: If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

18. Complaints: We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments.

19. Waiver: If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

20. Governing Law and Jurisdiction: These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

21. Entire Agreement: The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Voodoo Vixen. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Voodoo Vixen (One Direction Clothing Ltd).

22. User Generated Content:This Acceptable Use Policy will govern your conduct in connection with User Generated Content submitted by you to Voodoo Vixen. This is in addition to Voodoo Vixen Terms and Conditions, and Privacy Policy. To the extent of any conflict between Voodoo Vixen’s Privacy Policy and this section of the Acceptable Use Policy, this section of the Acceptable Use Policy shall take precedence with respect to User Generated Content.
By submitting any content to Voodoo Vixen, in addition to the Content Standards set out above, you represent and warrant that:
• you are the sole author and owner of the intellectual property rights thereto;
• all "moral rights" that you may have in such content have been voluntarily waived by you;
• you are at least 18 years old;
• use of the content you supply does not violate this Acceptable Use Policy and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
• that is known by you to be false, inaccurate or misleading;
• that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
• that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
• that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
• for which you have been compensated or granted any consideration by any third party;
• that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
• that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold Voodoo Vixen (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant Voodoo Vixen a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at sole discretion of Voodoo Vixen, who reserve the right to change, condense or delete any content on voodoovixen.co.uk or onedirectionclothing.com that Voodoo Vixen deems, in its sole discretion, to violate this clause, the Content Standards above or any other provision of this Acceptable Use Policy.
Voodoo Vixen does not guarantee that you will have any recourse through Voodoo Vixen to edit or delete any content you have submitted. Images, questions, answers and written comments are generally posted within two to four business days. However, Voodoo Vixen reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, and not Voodoo Vixen, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Voodoo Vixen, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.
By confirming your consent in response to Voodoo Vixen when prompted on social media:
• You agree to allow Voodoo Vixen to use, for the purposes set out below, your photograph, video and any other media content you submit (Your Content).
• You grant Voodoo Vixen exclusive permission to use Your content in support of any advertising and promotional activities carried out by Voodoo Vixen. This may include, without limitation Voodoo Vixen to use your content in any advertising and promotional material (including print, television, online or social media advertisement campaign).
• You grant Voodoo Vixen a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute Your Content and/or incorporate Your Content into any form, medium or technology throughout the world without compensation to you. This may include Voodoo Vixen distributing Your Content to a third party provider for use in Voodoo Vixen related advertisement campaigns.
• You confirm that you are the parent or guardian of any children featured in Your Content, or that you have obtained the express authorisation from the parent or guardian of any children featuring in Your Content.
You understand that for the purposes of administering the User Generated Content services, it may be necessary for Voodoo Vixen to hold and process your personal data and for your likeness to be in the public domain. Voodoo Vixen will process your personal data in line with our Privacy Policy and the relevant Data Protection legislation.

23. Reviews Prize Draw: By submitting your email address in connection with your rating and review, you agree that Voodoo Vixen and its third-party service providers may use your email address to contact you about the status of your review and other administrative purposes.
Promotion open to residents of Great Britain, aged 18 or over, excluding anyone professionally connected with this promotion.
To enter, simply write a review of any product on trustpilot.com and you will be entered into a prize draw. For each additional review you submit in the month, an additional entry will be registered for that month’s prize draw. Automated or bulk entries will not be accepted.
Start Date: This promotion will be run monthly on the first day of every month from 1 February 2024.
Closing Date: The first prize draw closing Date is 31 March 2024. From 1 April 2024, reviews must be written by 23:59 on the last day of each month.
We reserve the right to terminate the competition at any point
There are 1 prize each month, the prize being a £100 Voodoo Vixen voucher.
The winner will be one entrants drawn monthly at random. The winner will be selected and notified by email within 14 days of each monthly closing date.
The prize will be sent by email to the winner following such notification within a further 14 days.
In the event that any winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact with any winner within 14 days of the draw, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.
The selection of the winner will be supervised by an independent person. The result of the prize draw is final and binding in all matters and no correspondence will be entered into.
The Promoter reserves the right to remove or to refuse to post any submission for any reason and any refused posts will not be entered into the prize draw. In writing your review, you acknowledge that you, not the Promoter, are responsible for the contents of your submission.
Vouchers can be used for purchases at voodoovixen.com. Only one order is allowed per voucher. If a prize order amount is less than £100, the remaining amount of voucher cannot be reused. If cancel a prize order, the voucher cannot be reused.
Vouchers must be used within 3 months from the date of provision.
Vouchers apply to 'Whole Shopping Cart Discount' and excludes 'Shipping Cost'.
Vouchers are non-transferrable and no cash alternative is available.
Vouchers may not be exchanged directly for cash.
The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties.
The winners may be required to participate in related publicity.
By taking part in the promotion, entrants agree to be bound by these terms and conditions. Any breach of these terms and conditions by the winner may result in forfeiture of their prize.
This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts. 

24. Ethical Sourcing Policy: As a reputable and trusted business committed to offering its customers high quality products, Voodoo Vixen recognises its obligation to ensure that suppliers are operating ethically. We expect our suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights. All suppliers are expected to comply with their national employment laws and regulations with particular regard to:
Minimum age of employment
Freely chosen employment
Health and safety
Freedom of association and the right to collective bargaining
No discrimination
No harsh or inhumane treatment
Working hours
Rates of pay
Terms of employment

You should print a copy of these terms and conditions for future reference.

Information about us
Voodoo Vixen - One Direction Clothing Ltd
Bansal House
Bracken Industrial Estate
185 Forest Road - Essex
United Kingdom - IG6 3HX